Subaru
UPDATE ON DELIVERY TIMES
We’re sorry that the delivery times on some of our models are currently longer than we would like. This is due to global supply chain issues, particularly relating to a mass shortage of semiconductors.
If your current finance agreement is coming to end, now is the perfect time to start discussing your options with us about upgrading and placing a future order to avoid any disappointment.
Please be assured we are working closely with Subaru Japan to resolve the issues in order to deliver your new Subaru as quickly as possible, and to keep you up to date with what’s happening.
If you have any questions, please don’t hesitate to contact us, we will be more than happy to work with you to find the best solution and advise on the limited supply of new cars we currently have available to order.
G. L. July 2020
The attention that you give is excellent, whether from yourself, reception, sales team, or parts and service staff. Always friendly and welcoming, any servicing and matters are discussed in advance and efficiently carried out. Nothing is too much trouble and I feel well valued as a customer. Always a pleasure – Very Good Brand – Excellent Dealership.
D>B November 2019
Fabulous! Outstandingly positive. They read me well and didn’t rush. Also I am delighted with the car.
P.A. October 2019
Excellent service as is expected from this great team
All good
A M September 2020
I would like to say a massive thank you to all at Aird Motors for the exemplary customer service received this week. During a very busy schedule for the garage they did everything they could to ensure my car was back on the road as soon as possible. Colin had also arranged for an extensive test drive that other garages/ dealers would not even dream of providing. The level of customer service received this week & the always helpful and friendly approach from Aird Motors has had a massive impact regarding where I will make my next purchase.
S.W. (June 2019)
We have just bought a Subaru Forester from Aird Motors. We dealt with Colin, who was professional, friendly, honest and extremely knowledgeable throughout. Nothing was too much trouble and he took the time to make sure we knew all about the car, from the first phone call, to the collection day, First class service. This is a family run business, and it shows. They are clearly focused on customer service and the quality of their cars. They are a pleasure to deal with. We will definitely use them for servicing…and hopefully our next Subaru purchase! Thank you.
I.A.C. (June2019)
A pleasure to deal with Aird Motors, they could not have been more helpful and considerate in all aspects of buying a vehicle from them. The best garage I have ever dealt with. I only wish I hadn’t wasted years with Landrover before coming to Subaru.
Colin Whitelaw
D.G. (May 2019)
An all Round top Service Team
All the staff at AIrd Motors
K.H. (May 2019)
Second to none
Everyone is always interested in you & if you’ve had any problems.
I. G. (May 2019)
Huge thanks to Aird Motors Subaru for fitting the Final Edition in for it’s service on a Saturday morning. I Really can’t fault this place great customer service and such a friendly family atmosphere every visit.
D .S. (May 2019)
Excellent
: it’s the whole team
A T February 2022
“ We live in South Wales so we felt a bit anxious buying a car so far away but we needn’t have worried. Colin sent us detailed description & photos before we decided to take the plunge & fly up to Inverness. Colin even met us at the airport with no pressure or obligation to buy the car. We had a test drive & we liked it very much so decided to make the purchase. All paperwork etc smoothly dealt with & we drove it back to South Wales the scenic route. Colin gave us excellent service and went above and beyond to assure us. I would definitely recommend Aird Motors and would be happy to use again. PS Lovely car!”
M. L.
“Aird Motors are exceptionally customer focused, I travel 100 miles for their service!”
M.M. Nov. 2018
“I find the service very efficient and friendly, and feel my best interests are being attended to!”
Dr J W Scott June 2018
“Aird Motors are an excellent family firm who really look after their clients and their vehicles.”
I. Smith
“Its a pleasure to do deal with Aird Motors and I would recommend your business to anyone looking for excellent personal service.”
J.J. February 2019
Another great experience with a very personal and professional service. David and his team addressed the problem with my Argocat, provided me with a place to work (as I waited) and afforded me to leave four hours later with my vehicle fixed, tested and serviced. Thanks to you and your team for a job well done.
R. R. Mackenzie
“When in Scotland I have had excellent service from Aird Motors on a number of occasions.”
S. H. March 2021
Message: Hi David (Tuach), Just a quick note to say thank you. Second service completed and only 4.5 hrs there and back!!. Worth it though :). Difficult times for us all at the moment but I was made to feel at home at your dealership. Great service from all your team, the ladies on reception and from David and the service department. The car is lovely, why did I not discover Subaru earlier!. Take care and I’ll see you again soon. Thank you for updating the sat nav. . Kindest regards, Simon
A. Stewart
“Your garage is one of the best in the trade and a pleasure to deal with.”
S.D. Nov. 2018
Brilliant service from Colin from first conversation to several test drives to driving away in my XV. Paperwork all hassle free amazing car into the bargain 10/10.
R. Taylor
“It was nice to see how service and customer care should be done.”
Ruth Riddell Oct. 2018
★★★★★
Just bought car,and as it’s automatic which I havn’t driven before was anxious about the prospect,but David suggested that Colin would take me out for a drive. It is amazing,don’t know why I was worried I just love it. Thank you guys!
G. M. Feb. 2019
I had my first years service with Aird Motors. Great friendly staff, family run. Always remember your name , Quick service I paid for my service as per Subaru pricing and the garage themselves contacted me to tell me I had over paid once they added up their time and amount of fluids used and I was issued the refund for the difference. I would highly recommend Aird Motors Beauly. Colin Whitelaw , David the mechanic
P.H. February 2019
Aird Motors really exemplified good service in all their dealings with us. Every member of staff went out of their way to make sure our queries were answered and needs were met. Despite the fact that we didn’t buy our car from them, they treated us like long-term customers, with the result that we would definitely buy a car from them in future.
David (the director) was very helpful, as was Oae (receptionist). What is clear, is that good management has resulted in happy staff.
A. B February 2019
Very good. Efficient and pleasant people within a welcoming environment.
All staff from manager, receptionist and mechanics very pleasant and friendly. All were helpful and nothing too much bother for them.
A. O. March 2019
It is very confidence building to be able to speak with the staff who are actually working on my car. This showed itself twice in the last visit and resulted in the car service being a pleasure instead of a grudge.
E B April 2019
Friendly service without a pushy sales pitch. Able to test drive several cars on two occasions before making a decision. On delivery, time was spent going through all the controls etc. Nothing too much trouble.
A F April 2019
Car collected, serviced and washed then delivered back before lunch. Great service.
A J May 2019
Faultless
S. T. 27th September 2019
Extraordinarily good service. Very well organised, courteous and professional. Great job on the car too!
Company Registration Number 022448075
VAT Number GB 624 4802 52